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Support Services

Giving You the Ultimate Support in
any and Every Aspect of Payments.

Support Services

Tough Environments, Expert Guidance

Our Professional Services take the complexity out of integration. A comprehensive suite of application development and delivery solutions is just the beginning of the solutions we bring to the table.

Deployment Services

No matter what size your business, or how complex the installation, Verifone simplifies deployment by offering thorough project management and tracking of all facets of deployment, from single devices to large-scale rollouts.

Installation and Training

Our Comprehensive Site Preparation includes a detailed scope of work to define site environment, geography, project timeline and reporting requirements. Plus, expert help with on-site installs. Our Customized Training Programs offer personalized tele-training on our entire offering of POS products, ensuring maximum return on every Verifone purchase.

Post-Sale Services: Backed by Verifone

Help DeskEverything you need, anytime you need it, from Verifone trained professionals.
Complete SupportResponsive telephone support for the complete line of Verifone equipment.
Call ServicesExtensive call management reporting, multi-lingual call services, primary and secondary call service.
Fast RepairsExpedited Replacement Service (ERS), diagnostics and processing. It’s all part of Verifone’s comprehensive service.

Priority Exchange: Stress Less

Minimize DowntimeAvoid revenue loss from card-processing downtime with Verifone Priority Exchange.
Back in ActionConfiguration and overnight shipping for the complete line of Verifone solutions.
Total Peace of MindRelax with comprehensive product return and our equipment-tracking program.

Warranty Services: The Industry’s Best

Maximum Minimum Verifone-branded products all come with a minimum 13-month manufacturer’s warranty against defects in workmanship and materials.
Added Protection Verifone’s Buyer Protection Plan is available to cover repairs that are out-of-scope.
Clear and SimpleVerifone’s Standard Warranty is simple and easy to read with no hidden exclusions.

Client Services: Good as New

One SourceComprehensive repair of in and out of warranty systems, equipment upgrades, cleaning and testing, out-of-scope (OOS) and on-site service.
Quality RepairsAll repairs are done at an Authorized Verifone Warranty Center, featuring genuine Verifone parts.
Guaranteed QualityAll repairs include a 90-day warranty on all out-of-warranty repairs, except end of life products.

Success Made Simple

Cover DemandVerifone’s hosting services are designed to help you fulfill peaks in customer demands.
Keep UpNow rapid rollouts and continuity plan goals are simply and easily met, no stress — just success.
Indispensable ToolsTap the assets of Verifone HQ and VeriCentre Hosting Services, created to enhance your business thrive.